Fantastic news from Tesco Abergele and their new 'Relaxed Lane' at Till number 12!
Customer's who use this lane will be asked to take note of the
'Please Queue From Here' marker on the floor.
This will allow the customer who is being served the space and privacy to ask for help if needed. It will help the customer to not feel rushed by other customers standing too close to them and allow them to pack their shopping at their own pace. This lane also holds information about Dementia and services available locally for people living with Dementia.
Jan, the community champion, is also now trained as a Dementia Champion. This means Jan will now be able to deliver the Dementia Friends session to the other staff members. The team at Tesco are proud to be working towards every member of staff becoming dementia friends in early 2018.
Well done Jan, David and all the team at Tesco Abergele!